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A bespoke CRM system sounds an expensive solution for a small business like mine. However, when Ashish told me he designed the system around the way each client liked to work instead of them having to work the way the system works I was sold. I wanted very specific information around measuring my referral marketing plan. In particular to measure weighted activities into my business relationships and track the return on that investment in terms of referrals and sales. What we call our Scorecard. This used to be a tedious job each week that often was only half done. Ashish grasped what I wanted straight away and delivered a system that tallies that scorecard as an automatic feature of updating each person record as I go. What a huge saving in time and great data that I can analyse to make decisions. Along the way, he has shown great patience as I was learning as I went and therefore wanted many changes before we reached a system that really worked the way my brain does. He always responded with a cheery smile and nothing phased him. I highly recommend him for business large and small who want to a simple straightforward system that delivers the data answers they want in the manner they want it..

Jacky Sharman
jackys@asentiv.com
07970 638857

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East-Midlands, UK Bespoke Software


Are your software systems difficult to manage? Are you tired of maintaining data in cumbersome excel spreadsheets? Do you suffer from the inadequacies of an off-the-shelf CRM system?


If your answer is 'yes', then you need an experienced and approachable IT partner you can trust - a company that will buildyou software solutions that are -


  • intelligent
  • customised
  • cost-effective

We're ready and waiting - poised to invest the time to understand your processes. We'll work with you to build the right customised CRM system or customised database for your business.


If you prefer, we can help customise an off-the-shelf product. Or, if we agree it's what you need, we'll design, build and implement a cost effective bespoke solution.


All this within an agreed time-frame and for a price that is fair - with no hidden charges.


Take the first step towards building your very own personalised CRM system.
Call us today on 0800 677 1786 - we'd love to hear from you.

Bespoke Software Services
What we do However complicated your business process is we're sure that we can automate it and can provide the bespoke CRM solution...
Building from Scratch If you are maintaining your data manually and don't have any CRM to manage it then call us today and get professional help...
Building on existing software If you stuck with the incomplete non-working CRM system then get in touch and to see how we can make it work for you...
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Building on existing software

We know that finding another software company after receiving incomplete software from one is indeed a very hard decision but with Web Alliance it is a beginning of new hike which is hard at the beginning but eventually you will see the peak. We can assure you that you are on the right path with reliable guide who eventually take you to the summit.

In most of the cases the business come with the broken bits and peices of the software that kind of there but not fully delivering the results and achieving it's objective.

Instead of suggesting straight to scrap what you have got and start over again, we first look into the prospects of the existing system and in 8 out of 10 cases we can make the incomplete software work and tune it so that it will start to deliver what was intended in the beginning.

With this approach we could save money to the customers and give them what they need with as little spending as possible.


Bridging the gap You've multiple selling channels and have issue with managing it then call us to see what solution we've got for you...
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Bridging the multiple sale channels

We offer multi-channel integration that allows you to use one centralised interface to control your products and related data from your eCommerce website, eBay, Amazon and Play.com all in one place. By having all of these services integrated into a single location, means you can get a much greater control and overview of your orders, and you can actually manage your orders all in one place as well, saving you time and hassle, letting you focus on moving your business moving forward.

Whether you want to integrate your existing or new eCommerce website with eBay and Amazon, our main objective is to give you enough time to focus on the core business management and to make your day to day work easy with less time. To achive this we have already developed a platform which can easily bridge the gap between your website and otehr retail channels to save your time and maximise the profits.

You can sell the same product on Amazon, eBay and your online shop, fully synchronised soluton. eBay listing can be feeded from your bespoke eCommerce products at different prices, what the system needs is a simple csv. Your eBay listing is fully synchronised with your eCommerce site for Products, Stock, Orders etc.

Bespoke Software Portfolio To see the variety of tailor-made CRM systems developed by us over the years in distinct industries...
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Customised CRM systems

As a specialist web software development company, covering East-Midlands and UK, we are able to provide you with a customised software solution exactly to your requirements, below are some examples of our recent projects we have successfully completed:

1) Cloud Accounting
2) Proactive Education
3) PLP
4) Ablex International
5) STARS (Student Performance Tracking System)


Software Faqs If you have any queries regarding customised CRM systems then this section may answer your query...
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Faqs

Why choose bespoke software?
Total Solution designed specially for your business after taking care of all your requirements in mind.

Bespoke Vs Off the shelf
Bespoke software can take you where off-the-shelf cannot. It will be a perfect match for your needs, and it can change and grow with you, increase staff productivity flexibility and growth. On the other side it's demand bit more investments as compared to off the shelf softwares.

Why should I not choose an “off the shelf” application?
Although they may be cheaper, they often force a business to work in a certain way which may not fit with the business processes. They are comprehensive, un-flexible and 80% of it you don't need The growth of your business may be hampered if the off-the-shelf application does not provide the necessary flexibility to support the new processes required. Initially cheaper but eventually cost much more as cmopare to bespoke or tailoredmade software.

Why Web-Alliance?
We hvae years of experiance in tailormade software development with our team of skilled programmers and developers gives you the expected results in the given deadline irrespective of the fact that how big or small your project may be.
 Bespoke-Software East-Midlands UK
Advantages of Bespoke CRM Applications
  • Need bit more investment to start with as compare to off the shelf systems but very cost efficient in long run.
  • Zero install as this is adapt your process model.
  • Reduce business/operation costs - less time spent for looking for the information as MIS reports can give fast and efficient information when required.
  • Centralised data is secure and easy to backup.
  • Flexible, expandable and amendable when needed.
  • Low spec PCs or smart phones can be used.
  • Online training can be completed at user's own time and pace.
  • Direct access to latest information - for Employees where every they are located.
  • Always up-to-date.


News


Cloud-Based Software
05-11-2019
What is cloud-based software? Cloud-based software is software that is stored in either a company's server or the wider internet. This is then accessed by employees on their own devices, where they will login and us
Read More    



Festival Of Enterprise
21-10-2019
The Festival of Enterprise exhibition is just around the corner, and we are going to be there between the 3rd and 34th of October! Come meet us at Stand J80, and say hello, by retreiving your free ticket from https://www
Read More    



Why use Web Alliance


We’re experts: Each member of our team is highly experienced, much of it in corporate IT.
 
We deliver business solutions: We love what we do and know our work & apply technology to deliver business solutions that enable new capabilities, improve the efficiency of your business and help you communicate more effectively.
 
We guarantee our work: If you’re not satisfied with the results, then we’ll fix it at no extra charge.
 
We Listen: We understand that each business is different and has its own special needs, we take the time to work with you, design a solution that fits the business needs.
 
Up-Front prices & no hidden surprises: We’ll provide you with a fixed price quote so that you don’t get any nasty surprises!
 
We provide peace of mind: Because we provide a fixed price and guarantee our work, you can rest assured that you won’t have any unpleasant surprises. And later, you can be sure that we’ll be there to help as we count on our after sales service.
 
We’re contactable & responsive: we’re available to take your call but if we aren’t and you leave a message then we’ll call you back within 4 business hours and we have fully managed after sales support system.
 
Cross browser tested: We’ll make sure your website looks good in the latest versions of the major web browsers.
 
We take full advantage of today’s technology: Technology is a wonderful thing and it allows us to successfully work remotely with clients across the country. We make full use of jQuery & HTML5 to give best results possible. 
 
We do all of our own design work in-house: Since we don’t sub contract any part of our services we don’t have to pay a middleman, so we can pass on lower rates to you!
 
Friendly, personable service: 100% of our business is from word-of-mouth & repeat business, all of our customers are very satisfied with our level of service, you are free to talk to any of them. 
 

Testimonials


Marcus Humphriss of GSI Ltd
marcus@gsiinsurance.co.uk

We were purely manual before and use paper based system for everything. Web Alliance came across at BNI Lighthouse and we have tried our hands on the bespoke CRM and the result was fantastic. Now we have got a automated process for enquiry, quotation, Jobs, notes, documents preparation, appointments, reminders to the renewals of the policy. Highly recommend very professional service offered by Web Alliance. The team are super customer service orientated and only want you to be happy with your customised system.


Bev of BEB Consultancy Ltd
bev@bebconsultancy.co.uk

We at BEB want to say a massive thank you for all the help and support you have provided with the design and implementation of our new bespoke CRM system. You listened and gained a full understanding of our business and delivered exactly what we requested and more on time and to budget. We now have the benefit of having all our client data in one place and our processes under control. You have given us full visibility of each client contract or job resulting in easier management and real time information which, as it is web based, we can access anywhere and at any time. Our CRM system went live a couple of weeks ago and we are now in the development stage. Your support during this stage has been second to none with a response always within 24 hours. Every addition we have requested you have delivered. We would have no hesitation in referring you to any business requiring a CRM system.


Coming soon....
Why use us

Why use Web Alliance


We’re experts: Each member of our team is highly experienced, much of it in corporate IT.
 
We deliver business solutions: We love what we do and know our work & apply technology to deliver business solutions that enable new capabilities, improve the efficiency of your business and help you communicate more effectively.
 
We guarantee our work: If you’re not satisfied with the results, then we’ll fix it at no extra charge.
 
We Listen: We understand that each business is different and has its own special needs, we take the time to work with you, design a solution that fits the business needs.
 
Up-Front prices & no hidden surprises: We’ll provide you with a fixed price quote so that you don’t get any nasty surprises!
 
We provide peace of mind: Because we provide a fixed price and guarantee our work, you can rest assured that you won’t have any unpleasant surprises. And later, you can be sure that we’ll be there to help as we count on our after sales service.
 
We’re contactable & responsive: we’re available to take your call but if we aren’t and you leave a message then we’ll call you back within 4 business hours and we have fully managed after sales support system.
 
Cross browser tested: We’ll make sure your website looks good in the latest versions of the major web browsers.
 
We take full advantage of today’s technology: Technology is a wonderful thing and it allows us to successfully work remotely with clients across the country. We make full use of jQuery & HTML5 to give best results possible. 
 
We do all of our own design work in-house: Since we don’t sub contract any part of our services we don’t have to pay a middleman, so we can pass on lower rates to you!
 
Friendly, personable service: 100% of our business is from word-of-mouth & repeat business, all of our customers are very satisfied with our level of service, you are free to talk to any of them. 
 

News

News


Welcome onboard Extra Help
09-08-2018
Pleased to share the news that Claire Robinson from Extra Help is now our client and we are building totally bespoke CRM system for them and this will fully automate their franchisees activities
Read More    



New website for Rich Diamonds goes live.
17-10-2016
The new site for Rich Diamonds is now live, ehcck the fresh design out on Richdoaminds.com This site have a facility to pay deposit against any selected item and lots of good feature around,
Read More    



Testimonials

Testimonials


Mike Rhodes
Mike.Rhodes@crispinrhodes.co.uk

Nothing is too much trouble. Web Alliance installed a bespoke system for us and were very responsive to the many small alterations we wanted so that the system worked for us. This is still the case as we realise what more we can do with the system to improve our efficiency. I would fully recommend Web Alliance for bespoke business systems


Marcus Humphriss of GSI Ltd
marcus@gsiinsurance.co.uk

We were purely manual before and use paper based system for everything. Web Alliance came across at BNI Lighthouse and we have tried our hands on the bespoke CRM and the result was fantastic. Now we have got a automated process for enquiry, quotation, Jobs, notes, documents preparation, appointments, reminders to the renewals of the policy. Highly recommend very professional service offered by Web Alliance. The team are super customer service orientated and only want you to be happy with your customised system.


Case Studies
Coming soon....
Latest Blogs
Coming soon....
To whom it may concern. Around September last year we decided to look at installing a CRM system. We invited Web Alliance to quote us for something that would suit us. Ashish and Iram came to see us and after looking at the antiquated Excel system we were using for about 20 minutes and listening to us babbling on about what we wanted they assured us they knew exactly what we were looking for (surprised because we did not even know), and that they could deliver it in 16 weeks. About 3 weeks later we had the bare bones of our CRM for us to play with. The main thing we found was that it was really easy for us as it was written based on our own paperwork system only so much more efficient, e.g. we now only input information once as an enquiry, after that it is simple to access by clicking a couple of buttons from that enquiry whether it is to quote, order processing, production planning etc.. right through to invoice and after. 9 weeks after that we were fully up and running, we were so pleased we have since gone on to incorporate our goods inwards and stock records into the system. To say I would highly recommend Web Alliance is a bit of an understatement, nothing seems to be impossible or a problem that they do not sort out within a few hours, sometimes even minutes, I think their tag line should be ..yes we can do that... If anyone is thinking about installing a CRM or updating their existing CRM system, stop thinking and call them, I do not think you will regret it.

Hugh Sterling KHS plastics ltd
hugh@khsplastics.co.uk
01604 812 799
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