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0800 677 1786 email@web-alliance.co.uk
0800 677 1786 email@web-alliance.co.uk
To whom it may concern. Around September last year we decided to look at installing a CRM system. We invited Web Alliance to quote us for something that would suit us. Ashish and Iram came to see us and after looking at the antiquated Excel system we were using for about 20 minutes and listening to us babbling on about what we wanted they assured us they knew exactly what we were looking for (surprised because we did not even know), and that they could deliver it in 16 weeks. About 3 weeks later we had the bare bones of our CRM for us to play with. The main thing we found was that it was really easy for us as it was written based on our own paperwork system only so much more efficient, e.g. we now only input information once as an enquiry, after that it is simple to access by clicking a couple of buttons from that enquiry whether it is to quote, order processing, production planning etc.. right through to invoice and after. 9 weeks after that we were fully up and running, we were so pleased we have since gone on to incorporate our goods inwards and stock records into the system. To say I would highly recommend Web Alliance is a bit of an understatement, nothing seems to be impossible or a problem that they do not sort out within a few hours, sometimes even minutes, I think their tag line should be ..yes we can do that... If anyone is thinking about installing a CRM or updating their existing CRM system, stop thinking and call them, I do not think you will regret it.

Hugh Sterling KHS plastics ltd
hugh@khsplastics.co.uk

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Privacy policy

Web Alliance Ltd - Privacy Policy

Web Alliance Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.web-alliance.co.uk ("Our Site") and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings: 

"Cookie" means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site. Details of the Cookies used by our Site are set out in section 13, below;

"Personal data" means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our Site. This definition shall, where applicable, incorporate the definitions provided in the General Data Protection Regulation 2016/679 ("GDPR"); and

"We/Us/Our" means Web Alliance Ltd a company whose trading address is 32 Thruxton Drive Northampton NN3 6ES.

2. Information About Us

  1. 2.1 We own and operate this Site.
  2. 2.2 Our Data Protection Officer is Ashish Kumar and he can be contacted by email at ashish@web-alliance.co.uk or by telephone on 01604 211 225.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

  1. 4.1 As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:
    1. 4.1.1 The right to be informed about our collection and use of personal data;
    2. 4.1.2 The right of access to the personal data we hold about you (see section 12);
    3. 4.1.3 The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact us using the details in section 14);
    4. 4.1.4 The right to be forgotten - i.e. the right to ask us to delete any personal data we hold about you (we only hold your personal data for a limited time, as explained in section 6 but if you would like us to delete it sooner, please contact us using the details in section 14);
    5. 4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
    6. 4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
    7. 4.1.7 The right to object to us using your personal data for particular purposes; and
    8. 4.1.8 Rights with respect to automated decision making and profiling.
  2. 4.2 If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 14 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
  3. 4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens’ Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of our Site, we may collect some or all of the following personal and non-personal data (please also see section 13 on our use of Cookies and similar technologies):

  1. 5.1 name;
  2. 5.2 date of birth;
  3. 5.3 contact information such as email addresses and telephone numbers;
  4. 5.4 demographic information such as post code, preferences, and interests;
  5. 5.5 IP address;
  6. 5.6 web browser type and version; and
  7. 5.7 operating system.

6. How Do We Use Your Data?

  1. 6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected.  We will comply with our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
  2. 6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
    1. 6.2.1 Providing and managing your access to our Site;
    2. 6.2.2 Personalising and tailoring your experience on our Site;
    3. 6.2.3 Supplying our services to you (please note that we require your personal data in order to enter into a contract with you);
    4. 6.2.4 Replying to emails from you;
    5. 6.2.5 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by emailing us directly;
    6. 6.2.6 Analysing your use of our Site to enable us to continually improve our Site and your user experience.
  3. 6.3 With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
  4. 6.4 Third parties whose content appears on our Site may use third party Cookies, as detailed below in section 13. Please refer to section 13 for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
  5. 6.5 You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
  6. 6.6 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

7. How and Where Do We Store Your Data?

  1. 7.1 We only keep your personal data for as long as we need to in order to use it as described above in section 6, and/or for as long as we have your permission to keep it.
  2. 7.2 Your data will only be stored in the EU.
  3. 7.3 Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

8. Do We Share Your Data?

  1. 8.1 We may sometimes contract with other third parties to supply services to you on our behalf. These may include search engine facilities, advertising, and marketing.  In some cases, these third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
  2. 8.2 We may compile statistics about the use of our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
  3. 8.3 We use third party data processors that are located outside of the European Economic Area ("the EEA") (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein) namely India. Where we transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.
  4. 8.4 In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.

9. What Happens If Our Business Changes Hands?

  1. 9.1 We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
  2. 9.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

10. How Can You Control Your Data?

  1. 10.1 In addition to your rights under the GDPR, set out in section 4, when you submit personal data to us via email or via our Site, you may be given options to restrict our use of your data.  In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails, at the point of providing your details and by managing your Account).
  2. 10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service ("the TPS"), the Corporate Telephone Preference Service ("the CTPS"), and the Mailing Preference Service ("the MPS"). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

11. Your Right to Withhold Information

  1. 11.1 You may access certain areas of our Site without providing any data at all.  However, to use all features and functions available on our Site you may be required to submit or allow for the collection of certain data.
  2. 11.2 You may restrict our use of Cookies. You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.  You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our Site more quickly and efficiently.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Please contact us for more details at ashish@web-alliance.co.uk or using the contact details below in section 14. Alternatively, please refer to Our Data Protection Policy.

13. Our Use of Cookies

  1. 13.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our Site and to provide and improve our services.  All Cookies used by and on our Site are used in accordance with current Cookie Law.
  2. 13.2 By using our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us.  These Cookies are not integral to the functioning of our Site and your use and experience of our Site will not be impaired by refusing consent to them.
  3. 13.3 All Cookies used by and on our Site are used in accordance with current Cookie Law.
  4. 13.4 Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Site may not function fully or as intended.
  5. 13.5 Certain features of our Site depend on Cookies to function. Cookie Law deems these Cookies to be "strictly necessary". These Cookies are shown below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
  6. 13.6 Our Site uses Google Analytics.  Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve our Site, making it a better and more useful experience for you.  Google's privacy policy is available at: www.google.com/policies/privacy
  7. 13.7 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
  8. 13.8 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our Site more quickly and efficiently.
  9. 13.9 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

14. Contacting Us

If you have any questions about our Site or this Privacy Policy, please contact us by email ashish@web-alliance.co.uk by telephone on 01604 211 225, or by post at 32 Thruxton Drive Northampton NN3 6ES. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as under section 12, above).

15. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

News


Northamptonshire Chamber of Commerce Exhibition 
16-03-2018
Web Alliance participated in the Northamptonshire Chamber of Commerce Exhibition and it was a real success. Lots of interest in the exhibition and the event really boost the presence of Web Alliance in the area
Read More    



Knightsbridge Circle CRM System
19-02-2018
We are delighted to announce that we're starting the project for Knightsbridge Circle and very much looking forward to work with Claire Kennedy and the team at Knightsbridge Circle.
Read More    



Why use Web Alliance


We’re experts: Each member of our team is highly experienced, much of it in corporate IT.
 
We deliver business solutions: We love what we do and know our work & apply technology to deliver business solutions that enable new capabilities, improve the efficiency of your business and help you communicate more effectively.
 
We guarantee our work: If you’re not satisfied with the results, then we’ll fix it at no extra charge.
 
We Listen: We understand that each business is different and has its own special needs, we take the time to work with you, design a solution that fits the business needs.
 
Up-Front prices & no hidden surprises: We’ll provide you with a fixed price quote so that you don’t get any nasty surprises!
 
We provide peace of mind: Because we provide a fixed price and guarantee our work, you can rest assured that you won’t have any unpleasant surprises. And later, you can be sure that we’ll be there to help as we count on our after sales service.
 
We’re contactable & responsive: we’re available to take your call but if we aren’t and you leave a message then we’ll call you back within 4 business hours and we have fully managed after sales support system.
 
Cross browser tested: We’ll make sure your website looks good in the latest versions of the major web browsers.
 
We take full advantage of today’s technology: Technology is a wonderful thing and it allows us to successfully work remotely with clients across the country. We make full use of jQuery & HTML5 to give best results possible. 
 
We do all of our own design work in-house: Since we don’t sub contract any part of our services we don’t have to pay a middleman, so we can pass on lower rates to you!
 
Friendly, personable service: 100% of our business is from word-of-mouth & repeat business, all of our customers are very satisfied with our level of service, you are free to talk to any of them. 
 

Testimonials


Karen Lowen
karen@dod-dle.co.uk

I would have no hesitation in recommending Web Alliance to anyone looking for web developers or software development. The team is vastly knowledgeable, easy to deal with and produces work on time and to the budget. We have developed the first stage of dod-dle, a cloud accounting programme, in collaboration with Web Alliance and their input has been invaluable in bringing the product to market.

We are continuing to work with Web Alliance on the next phases of dod-dle and hope to continue to do so for many years to come. If you want to work with a company that is approachable, reliable and an actual pleasure to work with then look no further than Web Alliance.


Hannah Haffield

Web Alliance are an extremely efficient and productive team to work with, who always aim to please. At times it can be difficult to explain a requirements, but Web Alliance had no difficulty in understanding and creating exactly what you wanted - which is extremely refreshing having worked with many web and software developers! I would recommend Web Alliance to anyone looking to build a new website and have been nothing but impressed with their service. Thank you!


Coming soon....
Why use us

Why use Web Alliance


We’re experts: Each member of our team is highly experienced, much of it in corporate IT.
 
We deliver business solutions: We love what we do and know our work & apply technology to deliver business solutions that enable new capabilities, improve the efficiency of your business and help you communicate more effectively.
 
We guarantee our work: If you’re not satisfied with the results, then we’ll fix it at no extra charge.
 
We Listen: We understand that each business is different and has its own special needs, we take the time to work with you, design a solution that fits the business needs.
 
Up-Front prices & no hidden surprises: We’ll provide you with a fixed price quote so that you don’t get any nasty surprises!
 
We provide peace of mind: Because we provide a fixed price and guarantee our work, you can rest assured that you won’t have any unpleasant surprises. And later, you can be sure that we’ll be there to help as we count on our after sales service.
 
We’re contactable & responsive: we’re available to take your call but if we aren’t and you leave a message then we’ll call you back within 4 business hours and we have fully managed after sales support system.
 
Cross browser tested: We’ll make sure your website looks good in the latest versions of the major web browsers.
 
We take full advantage of today’s technology: Technology is a wonderful thing and it allows us to successfully work remotely with clients across the country. We make full use of jQuery & HTML5 to give best results possible. 
 
We do all of our own design work in-house: Since we don’t sub contract any part of our services we don’t have to pay a middleman, so we can pass on lower rates to you!
 
Friendly, personable service: 100% of our business is from word-of-mouth & repeat business, all of our customers are very satisfied with our level of service, you are free to talk to any of them. 
 

News

News


Northamptonshire Chamber of Commerce Exhibition 
16-03-2018
Web Alliance participated in the Northamptonshire Chamber of Commerce Exhibition and it was a real success. Lots of interest in the exhibition and the event really boost the presence of Web
Read More    



Resuscitate Hospital website gone live today!
15-12-2016
The new website for Resuscitate Hospital is gone live today, This CMS website offers a number of medical services to the customers. Check it out here.
Read More    



Testimonials

Testimonials


Hannah Haffield

Web Alliance are an extremely efficient and productive team to work with, who always aim to please. At times it can be difficult to explain a requirements, but Web Alliance had no difficulty in understanding and creating exactly what you wanted - which is extremely refreshing having worked with many web and software developers! I would recommend Web Alliance to anyone looking to build a new website and have been nothing but impressed with their service. Thank you!


Gaurav Vahi of Eurospeak.org.uk

Excellent and Professional service, very easy to work with it, deliver what they promise on time every time!


Case Studies
Coming soon....
Latest Blogs
Coming soon....
Excellent and Professional service, very easy to work with it, deliver what they promise on time every time!

Gaurav Vahi of Eurospeak.org.uk