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A bespoke CRM system sounds an expensive solution for a small business like mine. However, when Ashish told me he designed the system around the way each client liked to work instead of them having to work the way the system works I was sold. I wanted very specific information around measuring my referral marketing plan. In particular to measure weighted activities into my business relationships and track the return on that investment in terms of referrals and sales. What we call our Scorecard. This used to be a tedious job each week that often was only half done. Ashish grasped what I wanted straight away and delivered a system that tallies that scorecard as an automatic feature of updating each person record as I go. What a huge saving in time and great data that I can analyse to make decisions. Along the way, he has shown great patience as I was learning as I went and therefore wanted many changes before we reached a system that really worked the way my brain does. He always responded with a cheery smile and nothing phased him. I highly recommend him for business large and small who want to a simple straightforward system that delivers the data answers they want in the manner they want it..

Jacky Sharman
jackys@asentiv.com
07970 638857

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The Web Alliance Story

 

What we do

Bespoke CRM Software | E-Commerce Systems | Mobile Apps

 

Based in Northampton, we're a software development company delivering IT solutions and consultancy since 2006. Our team is highly-skilled and our focus is you and your business.

We're Analysts. We're Programmers. We're Marketers. We work with you to identify and analyse your challenges.

Then - we find the solution.

What are your challenges? Where are your 'pain points'?
Do you need customised CRM software?
Are you looking for an eCommerce/CMS website?
Or you need bespoke mobile Apps for IOS and Android? Do you need help synchronising your App wiith website and CRM system?

Who we work with
 

For over a decade we've been working on a variety of projects with -

  • industrial organisations
  • multi-nationals
  • public sector organisations
  • SMEs

We're experienced at dealing with every degr ee of client know-how. Some clients are fully conversant with the latest technologies. Others may be experts in their field, but don't have the first idea about software systems and how they can be used to enhance their businesses.

One thing all our clients have in common - they're happy with our work. Happy with the way we've approached the task and happy with the outcome. Why not take a look at our testimonials and see for yourself?

Our journey
 

We started in the very early days of the internet. Mobile phones looked and felt like house bricks and were only for phone calls and SMS. iPhones and iPads were the stuff of science fiction rather than the social and commercial necessity they've become today.

Our journey has been a long and fascinating process. Working with organisations both large and small, we learn something new every day. On one hand, we've worked with a florist in Birmingham. On the other, the government of Tanzania, automating their ministries and councils.

The Web-Alliance IT partnership
 

Our clients like the way we go about our work. We don't work 'for' our clients. We work 'with' them.

We don't just produce the goods, send the bill and walk away. We stick around - offering a dedicated after-salessupport service.

Work with us and you'll be entering into an invaluable IT partnership, where your success is our success.

The boxes we tick
 

No two businesses are the same. So, is it any surprise that off-the-shelf systems are often inadequate? Very often there's no substitute for bespoke, purpose-built solutions.

After working with us you will -

  • have a CRM system that actually delivers what your business needs
  • enjoy efficient, streamlined business processes that work
  • turn chaos into order
  • have time to focus on your business, allowing you to develop it and achieve your business and personal goals.
Our mission …
 

… is to help business achieve their personal and business goals by building effective, manageable software solutions to suit their current working style and enable the business to develop.
After working with us, our clients will -

  • benefit from ordered business processes, allowing for smooth running and future growth
  • be able to make more sense of their own data, thus enhancing the decision-making process
Find out more about improving your business processes -
Call us today on 0800 677 1786 - we'd love to hear from you.

 

News


What is DCSS?
17-10-2019
DCSS, also known as Desktop Client Server Software is software that is loaded on to a server, either one in house or out of, whilst retaining the application EXE on each client machine linked to the server. This softwar
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Exhibition at NEC Birmingham 23rd to the 24th October
07-10-2019
We are going to the Festival of Enterprise exhibition at NEC Birmingham on 23rd and 24th of October! It will be great for networking, and potentially finding new people who need us to help streamline their business. ht
Read More    



Why use Web Alliance


We’re experts: Each member of our team is highly experienced, much of it in corporate IT.
 
We deliver business solutions: We love what we do and know our work & apply technology to deliver business solutions that enable new capabilities, improve the efficiency of your business and help you communicate more effectively.
 
We guarantee our work: If you’re not satisfied with the results, then we’ll fix it at no extra charge.
 
We Listen: We understand that each business is different and has its own special needs, we take the time to work with you, design a solution that fits the business needs.
 
Up-Front prices & no hidden surprises: We’ll provide you with a fixed price quote so that you don’t get any nasty surprises!
 
We provide peace of mind: Because we provide a fixed price and guarantee our work, you can rest assured that you won’t have any unpleasant surprises. And later, you can be sure that we’ll be there to help as we count on our after sales service.
 
We’re contactable & responsive: we’re available to take your call but if we aren’t and you leave a message then we’ll call you back within 4 business hours and we have fully managed after sales support system.
 
Cross browser tested: We’ll make sure your website looks good in the latest versions of the major web browsers.
 
We take full advantage of today’s technology: Technology is a wonderful thing and it allows us to successfully work remotely with clients across the country. We make full use of jQuery & HTML5 to give best results possible. 
 
We do all of our own design work in-house: Since we don’t sub contract any part of our services we don’t have to pay a middleman, so we can pass on lower rates to you!
 
Friendly, personable service: 100% of our business is from word-of-mouth & repeat business, all of our customers are very satisfied with our level of service, you are free to talk to any of them. 
 

Testimonials


Bal
contact@diamondhealthcare.co.uk

I have now been using Web Alliance for just over 12 months Iram Gilani the Director of the company produced integrated CRM system for our company. We found her services to be amazing the whole process from start to finish was personally handled by Iram herself. Everything from the type of website , what the site was to target , marketing and static and non-static site. She provided all the necessary information and within 2 months we had our first provisional system sent to us for our approval. After a couple of tweaks here and there the system was ready to go live !! If I had any problems she was there whether it was an email or a telephone call day or night or weekends Iram was there to make sure all issues were repaired ASAP !!! Wow I have personally recommended Web Alliance to friends and family and I can assure you that if Web Alliance was not a professional customer focused company I would never recommend them to any one. From a very happy customer. Many thanks to Web Alliance.


Ranjit Jagdev
sales@flowershopbirmingham.co.uk

We were recommended Web Alliance by one of my friend. We have found Web Alliance to be efficient and friendly, they work very closely with you and are ready to answer any questions promptly.

They have created a magnificent web enabled system for us and they are now taking care of maintenance which is an ongoing process. We will be upgrading/extend our system very soon, and Web Alliance will take care of this when we are ready.


Coming soon....
Why use us

Why use Web Alliance


We’re experts: Each member of our team is highly experienced, much of it in corporate IT.
 
We deliver business solutions: We love what we do and know our work & apply technology to deliver business solutions that enable new capabilities, improve the efficiency of your business and help you communicate more effectively.
 
We guarantee our work: If you’re not satisfied with the results, then we’ll fix it at no extra charge.
 
We Listen: We understand that each business is different and has its own special needs, we take the time to work with you, design a solution that fits the business needs.
 
Up-Front prices & no hidden surprises: We’ll provide you with a fixed price quote so that you don’t get any nasty surprises!
 
We provide peace of mind: Because we provide a fixed price and guarantee our work, you can rest assured that you won’t have any unpleasant surprises. And later, you can be sure that we’ll be there to help as we count on our after sales service.
 
We’re contactable & responsive: we’re available to take your call but if we aren’t and you leave a message then we’ll call you back within 4 business hours and we have fully managed after sales support system.
 
Cross browser tested: We’ll make sure your website looks good in the latest versions of the major web browsers.
 
We take full advantage of today’s technology: Technology is a wonderful thing and it allows us to successfully work remotely with clients across the country. We make full use of jQuery & HTML5 to give best results possible. 
 
We do all of our own design work in-house: Since we don’t sub contract any part of our services we don’t have to pay a middleman, so we can pass on lower rates to you!
 
Friendly, personable service: 100% of our business is from word-of-mouth & repeat business, all of our customers are very satisfied with our level of service, you are free to talk to any of them. 
 

News

News


New website for Rich Diamonds goes live.
17-10-2016
The new site for Rich Diamonds is now live, ehcck the fresh design out on Richdoaminds.com This site have a facility to pay deposit against any selected item and lots of good feature around,
Read More    



E-commerce - nothing new in this term, aren't we all doing our shopping online?
15-09-2013
Well, no. E-commerce is still at initial stages. By statistics, it makes up a mere 5% of all retail. But it is growing rapidly. E-commerce is disrupting more and more markets. This is not just about b
Read More    



Testimonials

Testimonials


Karen Lowen
karen@dod-dle.co.uk

I would have no hesitation in recommending Web Alliance to anyone looking for web developers or software development. The team is vastly knowledgeable, easy to deal with and produces work on time and to the budget. We have developed the first stage of dod-dle, a cloud accounting programme, in collaboration with Web Alliance and their input has been invaluable in bringing the product to market. We are continuing to work with Web Alliance on the next phases of dod-dle and hope to continue to do so for many years to come. If you want to work with a company that is approachable, reliable and an actual pleasure to work with then look no further than Web Alliance.


Gaurav Vahi of Eurospeak.org.uk
gaurav.vahi@eurospeak.org.uk

Excellent and Professional service, very easy to work with it, deliver what they promise on time every time!


Case Studies
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eConker.com have been using Web Alliance for their web development for the last 6 months, recently we have started to use Web Alliance for their SEO services. What we have found is they are very pro active and work with you rather than just for you. This has certainly been a better way of working for us as we do not have the in house experience.

Web Alliance have guided us in making the right decisions with their in-depth knowledge of website building and SEO strategies.

We will continue to use Web Alliance to enhance our website presence.

Bob
info@econker.com
0843 289 2488
 
 
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