Russell HR found us from a local networking group, they were using an ACT based off-the-shelf software for their database needs. However, the problem was the fact that they were always changing the way software works, and it was not doing much that they needed it to do.
So, we were required to build them a CRM tailored to their actual needs.
For Russell HR we built them a completely bespoke CRM system to allow them to take care of their consultations. It has a detailed table view to show their list of contacts, such as their company names and their emails, allowing easy access to all of the key information. The system is responsive to the variety of devices, as it is easily accessible from smaller screens such as mobiles to the much larger screens.
The CRM also includes an Outlook Integration system, as an employee can easily go into any contact and be able to quickly send an email to each contact, allowing for a more convenient feature than an off-the-shelf one.
We’ve also provided an easily and accessible notes management, allowing them to easily manage any number of notes that they may need to keep track of, as this is very useful for keeping track of certain information that may keep up.
The client portal is also there so that their clients can login to the system and see what’s going on.
We are currently half-way through a project with Ashish and we have had a really positive experience. He has been a very good listener to what we need, and has then developed a package, then adapted and updated the software as we have tested it, always managing our expectations. Thank you Ashish.
32 Thruxton Drive