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What our customers say

 

Ruth Bailey, Surrey Supply Teachers
ruth.bailey@surreysupplyteachers.co.uk , 01932 254261

I had been .looking for a long time for a good IT company to develop a new CRM for me and was delighted when at last I met Ashish and his team at Web Alliance.

Web Alliance is a very professional company. No job is too big (or too small !) and I have found the whole team to be highly competent, focussed and reliable.

I now have a high functioning CRM and look forward to the final stages of our project when I will have a much better system- well designed, intuitive to use and an excellent support to my business.

Thanks Ashish, Alin and everyone at Web Alliance!

Bev of BEB Consultancy Ltd
bev@bebconsultancy.co.uk , 01604 217365

We at BEB want to say a massive thank you for all the help and support you have provided with the design and implementation of our new bespoke CRM system.

You listened and gained a full understanding of our business and delivered exactly what we requested and more on time and to budget.

We now have the benefit of having all our client data in one place and our processes under control. You have given us full visibility of each client contract or job resulting in easier management and real time information which, as it is web based, we can access anywhere and at any time.

Our CRM system went live a couple of weeks ago and we are now in the development stage. Your support during this stage has been second to none with a response always within 24 hours. Every addition we have requested you have delivered.

We would have no hesitation in referring you to any business requiring a CRM system.

Paul Green
paul@buscom.co.uk , 01604 269610

Ashish (Mr. Software!) is great. He has recently developed a piece of software for my business that will save me many hours a week on admin. When I spoke to him about the brief he was very intuitive, picked up my requirement quickly and delivered the first draft in record time.

The after sales service is superb too - he has responded pretty much immediately to additions and tweaks that I have asked for.

If you have a cumbersome admin process in your business or a CRM system that you are having to work around to make work for your business, I strongly recommend you speak to Ashish to explore a bespoke software system. You won't regret it!

Hugh Sterling KHS plastics ltd
hugh@khsplastics.co.uk , 01604 812 799

To whom it may concern.

Around September last year we decided to look at installing a CRM system. We invited Web Alliance to quote us for something that would suit us.

Ashish and Iram came to see us and after looking at the antiquated Excel system we were using for about 20 minutes and listening to us babbling on about what we wanted they assured us they knew exactly what we were looking for (surprised because we did not even know), and that they could deliver it in 16 weeks.

About 3 weeks later we had the bare bones of our CRM for us to play with. The main thing we found was that it was really easy for us as it was written based on our own paperwork system only so much more efficient, e.g. we now only input information once as an enquiry, after that it is simple to access by clicking a couple of buttons from that enquiry whether it is to quote, order processing, production planning etc.. right through to invoice and after.

9 weeks after that we were fully up and running, we were so pleased we have since gone on to incorporate our goods inwards and stock records into the system.

To say I would highly recommend Web Alliance is a bit of an understatement, nothing seems to be impossible or a problem that they do not sort out within a few hours, sometimes even minutes, I think their tag line should be ..yes we can do that...

If anyone is thinking about installing a CRM or updating their existing CRM system, stop thinking and call them, I do not think you will regret it.

Clear Brew

Here at Clear Brew we have been delighted with Web Alliance, Their support and professionalism is second to none and we are happy to recommend.

Samantha
info@proactiveeducation.co.uk , 01604 878412

HUGE THANK YOU to the team at Web Alliance for all their help and support with all our IT systems.

They have created a very easy to use but sophisticated CRM system for our Work Experience Programme and continue to be supportive and helpful in every way possible.

I can highly recommend them for their top class customer service and customer care - Superb

Gavin Dilkes
gavin@synergypersonnelservices.co.uk , 0116 2166 355

I'd like to place formally on record just how pleased we have been with the services of Damien from Web Alliance.

To put this into context, we have been using the same CRM for the past 9 years and although it didn't work exactly the way we did, it worked, and it got the job done, and it allowed the company to grow to where it is today.

However, as the company grew, so did the demands on us having 1 complete system without the extra need for spreadsheets, and files containing different pieces of information.

Damien and Ashish came to visit us on a number of occasions before taking on this project. They (and us) needed to make sure that what we needed was achievable, and within our budget.

We have been kemp informed every single step of the way through weekly check in calls, and are now in a position to completely switch from our old system.

Between the two of us, we have designed a CRM suitable for a recruitment company that offers both permanent and temporary candidates. It talks to our payroll system and works flawlessly on a mobile phone. Additionally, the speed at which we can now register candidates, and get them out to work, has been taken down from about an hour, to under 10 minutes.

This system is brilliant. It does EXACTLY what we want it to do, in a way EXACTLY the way we want it to.

Furthermore, the system is now ours! We have all ownership rights to it, and have already agreed to start selling it to other recruitment companies that do the same as us.

We could not be happier. The team at Web Alliance have all been brilliant and if there was ever an issue, it was resolved right away.

Thanks a lot

Gavin Dilkes
Managing Director

Jacqui Elmore of Ology coaching
jacquielmore@ologycoaching.com , 01604 962359

Very professional service offered by Web Alliance.

The systems they will introduce into your business will save you time and money and allow you to work on developing your business and not waste time messing around with admin functions.

The team are super customer service orientated and only want you to be happy with your customised system. Highly recommend.

Jacky Sherman

A bespoke CRM system sounds an expensive solution for a small business like mine. However, when Ashish told me he designed the system around the way each client liked to work instead of them having to work the way the system works I was sold.

I wanted very specific information around measuring my referral marketing plan. In particular to measure weighted activities into my business relationships and track the return on that investment in terms of referrals and sales. What we call our Scorecard. This used to be a tedious job each week that often was only half done.

Ashish grasped what I wanted straight away and delivered a system that tallies that scorecard as an automatic feature of updating each person record as I go. What a huge saving in time and great data that I can analyse to make decisions.

Along the way, he has shown great patience as I was learning as I went and therefore wanted many changes before we reached a system that really worked the way my brain does. He always responded with a cheery smile and nothing phased him.

I highly recommend him for business large and small who want to a simple straightforward system that delivers the data answers they want in the manner they want it.

Marcus Humphriss of GSI Ltd
marcus@gsiinsurance.co.uk , 01933 411888

We were purely manual before and use paper based system for everything. Web Alliance came across at BNI Lighthouse and we have tried our hands on the bespoke CRM and the result was fantastic.

Now we have got a automated process for enquiry, quotation, Jobs, notes, documents preparation, appointments, reminders to the renewals of the policy.

Highly recommend very professional service offered by Web Alliance. The team are super customer service orientated and only want you to be happy with your customised system.

Pritesh Ganatra
pritesh.ganatra@btsuk.net , 07555 80 77 00

The entire team of Web Alliance are brilliant. Writing software is not JUST about coding, it is about understanding the task that the software will perform and deliver the right output.

They got to know our company first and tailored a package based on our business KPIs. The result is excellent.

Thank you to the team at Web Alliance from BTS (UK).

Lisa Sachdev Imperial Corporate Events
info@imperial.events , 0116 269 5979

I'm the Head of Events & Operations at ICE, one of the leading corporate agencies in the UK.

Since 2002, we've been using Microsoft Act to manage every aspect of our business. The Act technology is now dated. The volume of data was causing it to operate increasingly slowly and to occasionally crash. When the company who developed that software said that they could no longer offer support, that was the last straw.

We approached Web Alliance, asking them to develop a new bespoke system that would work effectively across all devices, including smartphones. We wanted a system that would handle a host of functions that we'd needed for a number of years.

The Web Alliance team set to work and soon understood our workflows, processes and existing software system. Within seven months, they delivered a system which performed all the function we'd asked for.

As the months went by, our confidence in the Web Alliance team grew. They conducted weekly progress meetings and were able to deal with all our support requests promptly. Their after-sales support system is excellent. They attend promptly to open tickets and work hard to resolve any issues efficiently and courteously.

We look forward to continuing to work with them in the spirit of partnership in the months and years ahead. In fact, we've already planned several phases of development work. So guys - won't be getting rid of us sometime soon!

I'm delighted to recommend Web Alliance to anyone who needs a flexible, reliable, knowledgeable and affordable software partner for their business.

Thank you, Web Alliance!

Mark Kennedy
mail@mad4life.co.uk , 07736 926059

Honest service provided by Web Alliance, they're reliable.

And i'm so confident to refer these people because they understood there proposed software requirements completely and translated these into a brilliant system that we were looking for.

Professional service, timely response and weekly follow up meeting eeee very helpful and got the working software on time.

Thanks guys and keep up the good service.

Pavel Dudojt
pavel@intechnic.co.uk , 07565036154

InTechnic is an Emission Control company where our engineers carry out the site visits to various depots and bring the pictures, files and job related paperwork from the sites and it use to take hours for our admin team to process those and then we were able to raise the invoices which was highly in-efficient manual system we had.

Web Alliance then build a bespoke, quite complicated CRM system for our business. Now our engineers go with the digital job-card and all the images, notes and other jobs related data is transmitted to the office at real time and it made us quite efficient and now we're raising invoices as soon the job is done where previously we were waiting for days!

They took the challenge proudly and delivered exactly what was promised.

Thank you Web Alliance Team - Job well done!!

Karen Lowen
karen@dod-dle.co.uk , 01684 438 338

I would have no hesitation in recommending Web Alliance to anyone looking for web developers or software development. The team is vastly knowledgeable, easy to deal with and produces work on time and to the budget. We have developed the first stage of dod-dle, a cloud accounting programme, in collaboration with Web Alliance and their input has been invaluable in bringing the product to market.

We are continuing to work with Web Alliance on the next phases of dod-dle and hope to continue to do so for many years to come. If you want to work with a company that is approachable, reliable and an actual pleasure to work with then look no further than Web Alliance.

Mike Rhodes
Mike.Rhodes@crispinrhodes.co.uk , 01908 576995

Nothing is too much trouble. Web Alliance installed a bespoke system for us and were very responsive to the many small alterations we wanted so that the system worked for us.

This is still the case as we realise what more we can do with the system to improve our efficiency.

I would fully recommend Web Alliance for bespoke business systems

Cathryn Akrill, John Hellins Primary
cakrill@johnhellins.co.uk , 01908 542405

Web Alliance was amazing - so helpful, thorough, responsive and patient!

They understood our requirements completely and translated these into a brilliant system that we are absolutely delighted with.

Huge thanks to the team at Web Alliance for providing us with the wonderful bespoke system which will be used by our teachers to track the progress of our students and it will be so much easier to manage the history of all the info we store regarding objectives for the year groups etc.

Bal Singh
contact@diamondhealthcare.co.uk , 01772 436890

I have now been using Web Alliance for just over 12 months Iram Gilani the Director of the company produced integrated CRM system for our company.

We found her services to be amazing the whole process from start to finish was personally handled by Iram herself. Everything from the type of website , what the site was to target , marketing and static and non-static site. She provided all the necessary information and within 2 months we had our first provisional system sent to us for our approval. After a couple of tweaks here and there the system was ready to go live !!

If I had any problems she was there whether it was an email or a telephone call day or night or weekends Iram was there to make sure all issues were repaired ASAP !!! Wow

I have personally recommended Web Alliance to friends and family and I can assure you that if Web Alliance was not a professional customer focused company I would never recommend them to any one.

From a very happy customer. Many thanks to Web Alliance.

Jacky Sharman
jackys@asentiv.com , 07970 638857

A bespoke CRM system sounds an expensive solution for a small business like mine. However, when Ashish told me he designed the system around the way each client liked to work instead of them having to work the way the system works I was sold.
I wanted very specific information around measuring my referral marketing plan. In particular to measure weighted activities into my business relationships and track the return on that investment in terms of referrals and sales. What we call our Scorecard. This used to be a tedious job each week that often was only half done.

Ashish grasped what I wanted straight away and delivered a system that tallies that scorecard as an automatic feature of updating each person record as I go. What a huge saving in time and great data that I can analyse to make decisions.

Along the way, he has shown great patience as I was learning as I went and therefore wanted many changes before we reached a system that really worked the way my brain does. He always responded with a cheery smile and nothing phased him.

I highly recommend him for business large and small who want to a simple straightforward system that delivers the data answers they want in the manner they want it..

Rony
watches@watchcentre.com , 0800 0196 275

The Watches and Jewellery of Bond Street approached Web Alliance to create and manage our website www.watchcentre.com. Web Alliance catered for our needs and never let the fact that they had never made a site for a pre-owned watch retailer stop them from making an excellent site. They were very helpful and gave us useful suggestions and were open to ours.

Iram Gilani (chief programmer) showed us extreme dedication and professionalism when dealing with us. She was open to changes that needed to be made and any reservations we had we swiftly expunged. She went above and beyond the call of duty and always made sure we could contact her at the drop of a hat. If we did find any errors they we rectified immediately without fail and if Iram was unavailable someone else would be notified. When we switched over hosts, we were afraid that there would be loss of business however Iram made sure the transition was done smoothly and have minimal effect to business.

We are very happy and grateful for the level of service provided by Web Alliance and their staff. We will be, and already have passed on their details to friends and associates. We recommend anyone looking for a good reliable company for their online needs to use Web Alliance.

Stephen Church
Stephen@CopywriterPro.co.uk , 01604 378495

I had thought my business was too small to warrant a CRM system from Web Alliance. How wrong could I be? In fact, I would argue that, operating without a CRM system was one reason for it staying small.

What first struck me about Ashish Kumar was his knowledge of what makes a small business tick. He asked all the right questions - getting under the skin of how I operate, what customer data I need and how best to utilise that data. And for those of you who think that a bespoke CRM system is expensive - nonsense.

My CRM system has given me insights and agility that I'd previously only even dreamed of. After just a few short weeks, the system is paying for itself. If you think your business is too small to wrrant a CRM system, speak to Ashish Kumar from Web Alliance. It's a pleasure to know him and to recommend him

Barry Jibrail
barry@gabrielli.co.uk , 01384 8981

The Team at Web Alliance came recommended to us by one of our Customers. We found the Service at Web Alliance: Very Competent, Speedy, Efficient, and Cost Effective, always there at the end of an email or phone call to deal with our requirements.

We found the biggest plus of Web Alliance is that they are knowledgeable and have the integrated skills, the Software Developers could build what we asked for and then the in house team optimise the marketing opportunities.

Hannah Haffield
hannahhaffield@makemorenoise.co.uk , 01905 641214

Web Alliance are an extremely efficient and productive team to work with, who always aim to please.

At times it can be difficult to explain a requirements, but Web Alliance had no difficulty in understanding and creating exactly what you wanted - which is extremely refreshing having worked with many web and software developers!

I would recommend Web Alliance to anyone looking to build a new website and have been nothing but impressed with their service. Thank you!

Jacqui Elmore
jacquielmore@ologycoaching.com , 01604 962359

Very professional service offered by Web Alliance.

The systems they will introduce into your business will save you time and money and allow you to work on developing your business and not waste time messing around with admin functions.

The team are super customer service orientated and only want you to be happy with your customised system. Highly recommend.

Bob
info@econker.com , 0843 289 2488

eConker.com have been using Web Alliance for their web development for the last 6 months, recently we have started to use Web Alliance for their Software services. What we have found is they are very pro active and work with you rather than just for you. This has certainly been a better way of working for us as we do not have the in house experience.

Web Alliance have guided us in making the right decisions with their in-depth knowledge of software building.

We will continue to use Web Alliance to enhance our software addons.

Gail McGrath
gailmcgrath@howtofindacarehome.uk , 01384 386916

We offer a bespoke service within a sensitive, niche market and needed to have our own custom made reporting system. Web Alliance provided the soft ware solution for us to move forward with that need. From the initial consultation to discuss our wants and needs, right through to the technical support we have had up to the point of delivery of our own fully functioning system, has been nothing short of brilliant.

We are the proud owners of a live system that automatically generates documentation that was taking the staff a lot time to manually create. This has brought better efficiency and accuracy.

Web Alliance really listened to us and what we required the system to do, nothing was too much trouble.

I would strongly recommend Web Alliance to other companies looking for software solutions based upon our experience.

Andy Sarson
andy.sarson@apsmarketingservices.co.uk , 07773 366393

Having had many conversations with Ashish Kumar from starting a small business and the bespoke CRM systems, he has always been full of knowledge and advice that's helped me gradually grow my business over the last year and a half.

I have no doubt that in the next few months a CRM system will become necessary and Ashish will be my first port of call, rather than expensive alternatives that don't have the right features for my marketing consultancy.

If you're ready for a CRM system, speak to Ashish Kumar from Web Alliance. It's a pleasure to know him and to recommend him

Suzy Sanders
hello@alchemyva.co.uk , 01604 312195

We've know and Web Alliance for many years. Their level of expertise and understanding is second to none.

They really take the time to understand their clients needs, processes and strategies and have the skill and knowledge to deliver exceptional results.

We have no hesitation in recommending them.

Gayle Parker, Datasense company
gayle.parker@datasense.ltd , 01604 372355

I wanted to give huge thanks to Web Alliance Ltd for helping me with my CRM.
I have worked with quite a few CRM solutions in the past including Zoho, Hubspot and Salesforce however they were either too expensive or didn't work in the way that I needed it to. Following a meeting to discuss my requirements you came up with the perfect solution for me.

Within a short space of time we had a working system and Web Alliance was even able to import all of my data into the system, saving me time and money. When we have needed to make any changes to the way the system works you have always responded quickly to my request.

I would have no hesitation in recommending Web Alliance to other businesses.

Stuart Oliphant
stuart@yourlocalflyer.co.uk , 01908 850550

When we first approached Ashish and Web Alliance to develop a new management system for us, we were very sceptical about the process as we knew what we wanted but were not sure how to get this across on paper.

No need to worry, Ashish and the team got it and have produced an excellent final result and exactly what we wanted. We have been using it now for well over a month and it works just as we'd hoped. The after sale support is superb and delivered on time with a great understanding.

Thank you guys.

Ajit Singh
Ajit.singh@ncauk.org , 0121 515 4229

We have worked with Ashish and his team at Web Alliance for several years, helping to develop and update the Nishkam Centre websites, always responsive and good support offered which is essential as we are a charitable organisation.

Sarah Canny
sarah@theafa.org.uk , 01604 532533

Web Alliance, have completed work for a number of our members and we have heard excellent things.

Creating bespoke systems to capture each franchise businesses needs. Enabling franchisors to track progress, and franchisees to manage their clients.

Web Alliance are trusted partner members of the Approved Franchise Association, we recommend their services.

Kirsty Morley
kirsty@premierinsurancebrokersltd.co.uk , 01773 535521

Been working with Ashish and the team for 8 months now. Issues and development work are very quickly sorted.
We will continue to use these guys for a very long time.

Thanks team for making my life a lot easier.

Tim johnhellinsoffice

We are currently half-way through a project with Ashish and we have had a really positive experience. He has been a very good listener to what we need, and has then developed a package, then adapted and updated the software as we have tested it, always managing our expectations. Thank you Ashish.

Guv Patara
Gurvinder@psgprocurement.com , 01536 419877

We worked with the Web Alliance team to build a customised CRM system which has transformed our business. The switch from traditional excel spreadsheets to a bespoke CRM platform where all our data is on one platform is a game changer.

Web Alliance provided some great input to help develop the CRM system and I would recommend any business to work with them if they want to automate, streamline and improve there existing workflow. Due to their friendly and flexible approach we've built a great partnership and are already working on phase 2 CRM development.

Great job team Web Alliance.

Gaurav Vahi
gaurav.vahi@eurospeak.org.uk , 01189 589 599

Excellent and Professional service, very easy to work with it, deliver what they promise on time every time!

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