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A bespoke CRM system sounds an expensive solution for a small business like mine. However, when Ashish told me he designed the system around the way each client liked to work instead of them having to work the way the system works I was sold. I wanted very specific information around measuring my referral marketing plan. In particular to measure weighted activities into my business relationships and track the return on that investment in terms of referrals and sales. What we call our Scorecard. This used to be a tedious job each week that often was only half done. Ashish grasped what I wanted straight away and delivered a system that tallies that scorecard as an automatic feature of updating each person record as I go. What a huge saving in time and great data that I can analyse to make decisions. Along the way, he has shown great patience as I was learning as I went and therefore wanted many changes before we reached a system that really worked the way my brain does. He always responded with a cheery smile and nothing phased him. I highly recommend him for business large and small who want to a simple straightforward system that delivers the data answers they want in the manner they want it..

Jacky Sharman
jackys@asentiv.com
07970 638857

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09-09-2019

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I had thought my business was too small to warrant a CRM system from Web Alliance. How wrong could I be? In fact, I would argue that, operating without a CRM system was one reason for it staying small. What first struck me about Ashish Kumar was his knowledge of what makes a small business tick. He asked all the right questions - getting under the skin of how I operate, what customer data I need and how best to utilise that data. And for those of you who think that a bespoke CRM system is expensive - nonsense. My CRM system has given me insights and agility that I'd previously only even dreamed of. After just a few short weeks, the system is paying for itself. If you think your business is too small to wrrant a CRM system, speak to Ashish Kumar from Web Alliance. It's a pleasure to know him and to recommend him

Stephen Church
Stephen@CopywriterPro.co.uk
01604 378495
 
 
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