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To whom it may concern. Around September last year we decided to look at installing a CRM system. We invited Web Alliance to quote us for something that would suit us. Ashish and Iram came to see us and after looking at the antiquated Excel system we were using for about 20 minutes and listening to us babbling on about what we wanted they assured us they knew exactly what we were looking for (surprised because we did not even know), and that they could deliver it in 16 weeks. About 3 weeks later we had the bare bones of our CRM for us to play with. The main thing we found was that it was really easy for us as it was written based on our own paperwork system only so much more efficient, e.g. we now only input information once as an enquiry, after that it is simple to access by clicking a couple of buttons from that enquiry whether it is to quote, order processing, production planning etc.. right through to invoice and after. 9 weeks after that we were fully up and running, we were so pleased we have since gone on to incorporate our goods inwards and stock records into the system. To say I would highly recommend Web Alliance is a bit of an understatement, nothing seems to be impossible or a problem that they do not sort out within a few hours, sometimes even minutes, I think their tag line should be ..yes we can do that... If anyone is thinking about installing a CRM or updating their existing CRM system, stop thinking and call them, I do not think you will regret it.

Hugh Sterling KHS plastics ltd
hugh@khsplastics.co.uk
01604 812 799

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What is DCSS?

17-10-2019

DCSS, also known as Desktop Client Server Software is software that is loaded on to a server, either one in house or out of, whilst retaining the application EXE on each client machine linked to the server.
This software is often used in LAN networks, as it allows for a company's computers for it's employees to run the same software on every computer. In other words, this means that the software is confined to the office premsies only in most cases.

Users are logged onto a computer, which is physically connected to an in-house server.
A software example of this, could be software that is developed on MS Access.

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I had thought my business was too small to warrant a CRM system from Web Alliance. How wrong could I be? In fact, I would argue that, operating without a CRM system was one reason for it staying small. What first struck me about Ashish Kumar was his knowledge of what makes a small business tick. He asked all the right questions - getting under the skin of how I operate, what customer data I need and how best to utilise that data. And for those of you who think that a bespoke CRM system is expensive - nonsense. My CRM system has given me insights and agility that I'd previously only even dreamed of. After just a few short weeks, the system is paying for itself. If you think your business is too small to wrrant a CRM system, speak to Ashish Kumar from Web Alliance. It's a pleasure to know him and to recommend him

Stephen Church
Stephen@CopywriterPro.co.uk
01604 378495
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