Web Callback is a technology where a person can enter his or her telephone number in a form on a web site. The company who owns that web site will then receive the Web Callback request and a call center agent will call the person who made the request back on the number they entered.
In some implementations the Web Callback service provider will place outgoing calls to the owner of the web site, and the user, then connect the calls together. An alternative approach is for the web site owner to receive a SMS text message, so they can initiate the call to the web site user.
Our Web Callback service allow the Callback form to be embedded into the web site, we will match the look and feel of the existing site.
Feature List is as follows:
Instant connection Offer instant calls for your website visitors
Hosted Solution This is a completed hosted solution, the only thing you need to do is add a link to your website.
A whole range of options for integration into your website as either a text link, graphical button or email link
Customize your window and icons The system can be branded by uploading a logo and customizing the window colors.
History and statistics Complete and easy access to history and statistics produced by CallOnClick .
Logging of calls made by website visitors outside of business hours, the call will not be connected but the caller’s number will be saved, allowing you to call them back within office hours